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faq

frequently asked questions

How long does shipping take and what are the delivery areas?

We ship across Indonesia with estimated delivery times of 2–5 working days depending on your location. Shipping to major cities is usually faster, while rural or remote areas may take a bit longer.

Do you offer a warranty or guarantee on spare parts and accessories?

Yes! Most of our products come with a manufacturer’s warranty, ranging from 1 to 6 months depending on the item. Please check the product page for specific warranty info or contact our support team for assistance.

Can I return or exchange a part if it doesn’t fit my bike?

Absolutely. If the part is unused and returned within 7 days of delivery, we’ll help you exchange it or provide store credit. Make sure to keep the packaging and proof of purchase.

How do I register for community rides or youth race schooling events?

You can sign up through our Events page, where you’ll find upcoming ride schedules and training sessions. Simply click “Join Now” on the event you're interested in and follow the steps to register.

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Our location

Alamanda tower Jl. TB Simatupang n0 23-24 Jakarta Selatan